All UK orders include FREE shipping via Royal Mail First Class and I always obtain proof of postage. All non-UK packages are sent by Royal Mail international Standard. Shipping costs include shipping fees, as well as all packaging materials.
I aim to dispatch all items within 3-5 working days (subject to change during busy periods) which doesn't include shipping times. Standard shipping times are currently:
1 to 2 working days UK
3/5 working days EU
5/7 working days Rest of the world
Please note these are estimates, and on occasions items can take longer, up to 25 working days. (especially busier times e.g. November / December). Please also note i can only claim an item is lost once 15 working days have passed (UK) 20 working days have passed (EU) 25 working days have passed (Rest of the world).
International buyers please note: you are responsible for paying all customs/taxes applicable to any purchases or sales of items you make on the site. If you decline to pay these fees, I am unable to give you a refund on items that are made to order, nor the postage fee. I am also not responsible for delays due to customs.
I am not responsible for lost or stolen purchases AND/or for items that are shipped to the incorrect address. Please double check your address when you checkout as if an order is returned to me because of an incorrect address, there will be a re-delivery fee charged to re-send.