Privacy Policy
Love, Pieces of Eight takes your privacy very seriously. We ask that you read this Privacy Policy carefully as it contains important information about what to expect when we collect personal information about you, including how we will use your personal data and how we ensure that it is kept safe.
Love, Pieces of Eight will process all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy, including but not limited to the General Data Protection Regulation (EU) 2016/679).
Love, Pieces of Eight is responsible as ‘controller’ of personal information for the purposes of those laws.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit/debit card information.
If you follow one of our social media accounts, we receive basic personal data about you according to your profile: your account name, gender, general interests, location, age. You may also communicate with us directly and provide content in this way. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We may however be required to disclose your personal information if we are required by law to do so or if you violate our Terms of Service, for example if we suspect fraudulent activity on our website.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
• To process transactions
• To administer a contest, promotion, survey or other site feature
• To send periodic emails (if you choose to sign up for such correspondence)
• To personalise your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the feedback we receive from you)
• To improve customer service (your information helps us to more effectively support and respond to your customer service requests
The email address you provide for order processing, will only be used to send you information and updates pertaining your order.
If you decide to opt-in to our mailing list, you will receive emails that may include news, updates, related product or service information, etc. Pleas note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. You can also send an email request to hello@lovepiecesofeight.com.
We are unable to delete personal information from records which include a financial transaction as we are required to retain these records by law for six years from the date of a transaction.
WIX
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix's data storage, databases and the general Wix application. Wix store your data on a secure server behind a firewall. You can read about how Wix uses your personal data at https://www.wix.com/about/privacy
We use Google Analytics to continually improve our products and services by monitoring traffic to our website, including the number of visitors, which pages are visited, the time spent on web pages and the links which brought visitors to our website. Google analytics also provides us with anonymous information about our website visitors, which may include, for example, geographical location and demographics. This information is non-personal and is not linked to your personal information (for example, your IP Address). You can read about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy.
ACCESS TO YOUR PERSONAL INFORMATION + UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to hello@lovepiecesofeight.com.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example your email address or name, please amend your details by contacting hello@lovepiecesofeight.com.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. Wix Payments complies with the Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is the highest information security standard for organisations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction. PCI Compliance helps to create a secure environment by improving the quality of the cardholder data in order to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.
DO WE USE COOKIES?
Yes. In common with many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website.
Wix websites use cookies for important reasons, such as:
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To provide a great experience for visitors and customers.
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To identify registered members (users who registered to the site).
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To monitor and analyze the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.
When a site visitor first enters the site, we have a pop up cookie consent banner that informs all visitors on how cookies are being used and gives you the opportunity to accept or decline non-essential cookies on the site or only allow specific types by clicking the Cookie Settings button.
Our cookies enable us to enhance your visitor experience by storing information about the products and services that you select between visits so that we can provide you with focused information each time you visit our website. Some browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored, however if you do turn cookies off this will limit the service that we are able to provide to you.
Our cookies do not store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you are signed in, is associated with this information. However, if you would prefer to restrict, block or delete cookies from our websites, or any other website, you can also use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may however be required to release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
THIRD-PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites are not affiliated with us and have separate, independent privacy policies. We therefore have no responsibility for the content + activities or materials + products of these linked sites. We are not liable for any harm or damages caused by and relating to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. We advise that you carefully review and understand any third-party's policies prior to any related activity, purchase or transaction. Any concerns, claims, complaints or queries relating to third-party products or services should be directed to the third-party, not to Love, Pieces of Eight.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these third-party sites.
ONLINE PRIVACY POLOCY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT
By using our site, you consent to our website's privacy policy.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to modify this privacy policy at any time so please review it frequently. We will post those changes on this page.
This Privacy Policy was last updated on 17 February 2022.
CONTACTING US
If you have any questions, please do not hesitate to contact us.